1 Job in Erlanger, KY
Tql is Hiring a Customer service coordinator Near Erlanger, KY
JOB DESCRIPTION
About the role :
As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex.
Full-truckload, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be the be the go-to-support for our sales reps, directly helping grow the company.
What’s in it for you :
- Compensation starting at $16.50 / hr.
- Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck 401(k) with company match
- Advancement opportunities with structured career paths
- Up to $5,000 / year in tuition reimbursement
- Employee referral bonus opportunities
- We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)
What you’ll be doing :
- Become the subject matter expert on all administrative tasks related to your aligned account(s)
- Document and manage all tasks in our internal systems
- Help resolve shipping issues with a high level of professionalism
- Provide excellent customer service to internal and external stakeholders
- Support with billing and payment processing as needed
What you need :
- 1 year customer service experience preferred
- Hall of fame work ethic with a history of excellent attendance
- Strong verbal communication skills face to face and over the phone
- Proficient in Microsoft Office, including Word, Excel, and Outlook
- Ability to take ownership of responsibilities and see tasks through completion
Where you'll be : 4241 Olympic Blvd., Suite 100A, Erlanger, KY 41018
Last updated : 2024-05-15
Job Summary
Full Time
$37k-47k (estimate)
05/16/2024
08/13/2024
The job skills required for Customer service coordinator include Customer Service, Microsoft Office, Verbal Communication, Transportation, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service coordinator positions, which can be used as a reference in future career path planning. As a Customer service coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service coordinator. You can explore the career advancement for a Customer service coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Coordinator job description and responsibilities
Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.
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The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.
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The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.
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Deliver excellent customer service and lead by example.
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Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Coordinator jobs
A passionate customer service advocate with strong critical thinking skills.
01/23/2022: Rochester, MN
CS coordinator may also provide the clients with product and service knowledge.
12/21/2021: Scranton, PA
The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.
03/15/2022: Akron, OH
The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.
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As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.
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Step 3: View the best colleges and universities for Customer Service Coordinator.
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